Frequently Asked Questions

How long does shipping take?

Our standard shipping time is 10-20 business days, depending on your location. Once your order is shipped, you’ll receive a tracking number for updates.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your shipment.

What is your refund policy?

We offer refunds within 14 days of delivery. Items must be unused, in their original condition, and returned with all original packaging intact.

Can I cancel or modify my order after placing it?

Orders can be modified or canceled within 24 hours of placing them. After this window, orders are processed and cannot be changed.

How do I contact customer support?

You can reach our customer support team through the contact form on our website. We aim to respond to all inquiries within 24-48 hours.